Humanity in Real Estate

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Upon closing the last several listings, It never ceases to amaze, the human connection in real estate. Houses are houses are houses. They entail a living area, bedrooms, bathrooms, a kitchen, a patio, a doorbell. All of which stand upright on a foundation from a parcel, wherein humans gathered together. Turns out, the construct of building a house begins with humans.

Each listing, different. Different homes, neighborhoods, zip codes, elementary schools, landscapes. Each listing, a different story. Each person; buyer, seller, agent, escrow officer, different. Yet, all the same, wrapped up in each transaction: humanity.

Sitting at open house, humans wander in and out. Some are more open than others, light chatting, ask a few questions, share their son’s winning run at his baseball game.  Some prefer to turn away, not make much eye contact, saunter throughout, quietly slither away before barely saying ‘hello.’ Which is why browsing for housing on line is so attractive: incognito and anonymous, albeit the websites that require one sign away their DNA. On line or real life, each party, couple, family, all want the same things: safety, security, community, a home. 

My recent listing stories run the gamut:

  • Senior moving from a condo to a senior community.
  • Adult children selling their parents’ home through a trust after their dear mom passed away.
  • Sellers no longer needing a rental property they cherished for years.
  • Selling a residential home in Orange County CA in order to begin a new chapter in Texas. 

What’s most important to think about is the house is somewhat incidental. My mom used to tell me this often. “It’s the people who count the most in real estate.” The variances of selling and buying a home can not be underestimated. It’s because of all the human interaction, real estate is no piece of pie. Anxiety, trepidation and frustration are all part of the fun! Unbeknown to many, there are a few of us Realtors who care deeply about you humans. Humanity is the biggest asset in every transaction. 

Clients like Kimmy keep real estate real. 

Cheesy Appreciation Box

I’d like to personally thank the following for entrusting me over the past few months:

Peggy
Clair
Geoffrey
Quin
Cindy
Kimmy
Carlos
Frankie the Pooch

 
Thank you for bringing it, working together and being the awesome humans you are. (Frankie, in her own way)
 

Real Estate Referrals of the Lasting Kind

When my dad told me he and his wife were thinking of putting their Cottage Grove, Oregon house on the market many years ago, first immediate thought: I have NO idea of a real estate agent within the Eugene area. That was two real estate brokerages ago, a time when I didn’t quite understand the importance of referrals, let alone where to look. As it happened, I found this cool dude of a real estate agent online. Long hippyish hair, kind smile, his profile mentioned how he saw his clients as people, not merely part of hitting a high volume of business. Bingo.

Enter the beginning of a virtual professional relationship with Bobby Stevens, agent of ALL agents in the state of Oregon.

This story rocks on a number of levels. Let’s begin with two dedicated real estate agents who uphold humanity above all the regular details of a transaction. Right from the beginning of our correspondence, Bobby demonstrated the key to any great agent: attentive listener who puts a clients’ needs way before what he deemed important; an advocate with keen knowledge of his given neighborhoods and the kind of compassion not easily found in other agents. Pretty fine start, I’d say. 

Our story involves such issues as quick claim deeds, attempted refinance, horrific tenants, property management, city ordinances and two agents who deeply cared about a seller. 

Without delving into the particulars, which would make an interesting tale of its own, the point of this post is a reminder of all that is right with real estate. 

Just last April, years after our virtual relationship started, I finally met the man who would bring closure and comfort to my dad. We met for lunch, I saw the exterior of house (I’d never seen it and tenants were still residing at the time), and toured a bit of downtown Cottage Grove. Bobby and I left each other, a whole new appreciation for what we do for a living.  Thanks, rock n’ roll man. {Side note. He plays in a band, too. Married to an awesome woman with two beautiful girls they adopted from China. The coolest of cool.}

The house closed this month. Dad is breathing more easily. I developed a friendship with a Realtor from Eugene. Try as one might think otherwise, as my mom used to say, “The house is incidental. It’s the people who matter in real estate.” 

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Carin and Rock n’ Roll Realtor Bobby Stevens, Cottage Grove Oregon – April 2015